Returns & Refunds
Coffee
As our coffee is freshly roasted and prepared in small batches, we’re unable to accept returns or exchanges once your order has been processed.
That said, we want you to be completely happy with your Sarvani experience. If there’s ever an issue with your order, please get in touch by emailing contactus@sarvanicoffee.co.uk or social media channels and we’ll do everything we reasonably can to make things right.
Changing or Cancelling Your Order
We begin processing orders quickly to ensure your coffee reaches you as fresh as possible. If you need to make a change to your order, please contact us as soon as possible and we’ll always do our best to help. Unfortunately, once an order has been processed or dispatched, we may be unable to make changes or cancel it.
Our Commitment to Quality
Every bag of Sarvani coffee is carefully prepared and checked before leaving us. We take pride in the quality of our products and want every customer to enjoy their coffee as intended.
If something doesn’t seem right with your order, please let us know. We value every customer and will always aim to resolve genuine issues fairly and quickly.
Need help?
Contact us at contactus@sarvanicoffee.co.uk with any questions you may have.